Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, and sparks you save to Sparki. We also collect usage data automatically, including device information, IP address, and interaction data to improve our service.

2. How We Use Your Information

We use collected information to provide, maintain, and improve Sparki, personalise your experience, send relevant communications, and ensure the security of your account and data.

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use secure cloud infrastructure to host your sparks, files, and account information. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

4. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist in operating our platform, subject to strict confidentiality agreements. We may also disclose information when required by law or to protect our rights.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain types of processing
• Request a copy of your data in a portable format

You also have the right to lodge a complaint with your local data protection authority.

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove your personal data within 90 days, except where retention is required by law.

7. Children's Privacy

Sparki is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or in-app notification. Continued use of Sparki after changes constitutes acceptance of the updated policy.

9. Contact

Sparki is operated by Carly Williams, based in the United Kingdom.

10. Legal Basis for Processing

We process your personal data on the following legal bases:

• To perform our contract with you (e.g. providing access to Sparki and its features)
• For our legitimate interests (e.g. improving the Service, ensuring security, and preventing misuse)
• To comply with legal obligations where applicable
• With your consent, where required (e.g. for certain communications)

11. Cookies and Analytics

We use cookies and similar technologies to understand how users interact with the Service and to improve performance. You can control or disable cookies through your browser settings. We may use aggregated or anonymised data to analyse usage patterns and improve the Service.

12. International Data Transfers

Your data may be processed in countries outside the United Kingdom or European Economic Area. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.